This is a Chartered Institute of Personnel and Development (CIPD) training course
Measuring Effective Learning and Development is recommended for L&D practitioners responsible for the strategic provision of learning and development to their organisation. The course is also suitable for outsourced and/or externally-based consultants who want to expand their capability to measure the provision of effective learning and development processes and activities.
Course overview:
To secure and retain necessary funding, L&D practitioners must be able to demonstrate returns on the investment provided. ROI is not just about money, but also the time, equipment and other valuable resources required to enable learning and development processes to take place.
L&D practitioners must therefore be able to demonstrate the tangible and intangible returns for all the resources involved in learning and development activity. And an essential competence for practitioners is the ability to present this information in a format which is acceptable to key stakeholders.
Measuring Effective Learning and Development is a 1-day course that will enable you to demonstrate the tangible and intangible returns of L&D, and present this information in a format that is acceptable to key stakeholders.
Course benefits:
By the end of the Measuring Effective Learning and Development course, you will be able to:
- monitor events to ensure a continued focus on learning objectives and the achievement of learning outcomes
- respond to any contingency for changing objectives or strategy
- measure and evaluate the learning outcomes of learning and development processes and activity
- assess the effectiveness, efficiency and feasibility of different learning and development processes and activities
PROGRAMME
Monitoring learning and development events
- how to monitor ongoing events to ensure objectives and outcomes are met
- responding to contingencies for changing objectives and strategies
- Evaluation and assessment of learning and development outcomes
- differentiating between assessment and evaluation
- using a range of assessment tools and techniques
- comparing and contrasting a range of methods to assess and evaluate learning outcomes
The return on investment of L&D
- what is return on investment (ROI)?
- how to assess the return on investment of learning and development
- ways of calculating the ‘payback’ and ‘payforward’ of the organisation’s overall
- learning and development investment
Important measurement criteria
- defining
- effectiveness
- efficiency
- feasibility
- suitability
- using a range of tools and techniques to assess
- effectiveness
- efficiency
- feasibility
- suitability
Presenting this information to senior managers
- gathering, storing and interpreting data and information on assessment and evaluation activity
- communicating information to senior managers in an appropriate format
- demonstrating the return on investment of learning and development.
