This is a Chartered Institute of Personnel and Development (CIPD) training course.
Recommended for:
Managing Poor Performance, Absence and Stress is for HR practitioners or line managers responsible for employment law issues within their organisation. No prior knowledge of employment law is required.
Course overview:
Managing Poor Performance, Absence and Stress is a 1-day course which provides the knowledge and skills to assist in reducing absence and tackling poor performance in the workplace, including formal actions such as disciplinary procedures.
Course benefits:
By the end of the Managing Poor Performance, Absence and Stress course, you will be able to:
- identify and resolve absence and performance issues
- deal with problem situations in a timely and effective manner
- review your organisation’s policies and practices in the light of recent changes to the law.
PROGRAMME
Key legislation
- the law relating to performance, absence and stress
- implications of the Employment Act 2008
- Disability Discrimination Act
- the Data Protection Act and Codes of Practice
- handling claims of victimisation, bullying and harassment
Managing absence
- capability
- attendance
- absence levels
- avoiding discrimination
- managing short- and long-term absence
- following company policies and procedures
- obtaining medical evidence
- best practice
Managing stress
- what an employee is liable for
- tackling the issues
Performance management procedures
- performance appraisals
- advising and supporting line managers on the law and company policies and
- procedures
- do’s and don’ts
- best practice
- Handling poor performance
- tackling the issues
- preparation
- who to involve
- timeliness
- confidentiality
- natural justice and due process
- record-keeping
- potential outcomes and poor performance issues
- Case study
Delegates will also have the opportunity to work through a real-life case study illustrating key points of law discussed during the course.
